Release Date: September 18, 2024

Effective Date: September 18, 2024

Video Ocean Privacy Policy

Welcome to Video Ocean! Before using our products and services, please read, understand, and agree to this Privacy Policy. Beijing Luchen Technology Co., Ltd. and its affiliates (collectively referred to as "we" or "the Company") strictly comply with applicable laws and regulations and handle your personal information transparently and fairly.

Video Ocean uses AI technology to provide content generation and editing services. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information and related rights, and outlines user behavioral restrictions when using our services. Please carefully read and understand this policy before using Video Ocean products and services (collectively referred to as "the Service"), and make choices you deem appropriate.

1. How We Collect and Use Your Personal Information

We collect your personal information within the necessary scope for providing our services, abiding by the principles of legality, legitimacy, and necessity. Unless otherwise required by law, we will not collect additional information without your authorization. Types of personal information we collect and their purposes are as follows:

1. Account Services

• Account Registration and Login: When registering for Video Ocean, we collect your phone number for identity verification. This ensures the authenticity and security of your registration. You do not need to register if you're only browsing as a guest.
• Identity Verification: For certain features, we may collect your real identity information (e.g., name, phone number) in accordance with applicable laws. This information is solely used for verifying your identity and ensuring service security. Providing this information is optional, but declining may restrict access to certain features requiring verification.

2. Content Generation and Editing Services

• AI-generated Content: To provide AI-generated content services, we collect instructions provided by you (such as text, images, audio, video). This data is strictly used for fulfilling your content generation requests and is securely encrypted to protect your privacy.
• Data Optimization: To continuously improve our AI models, some data may be de-identified and used for model optimization. If you do not wish your data to be used for optimization, you can email us to opt-out.

3. Content Browsing and Interaction Records

• Usage Records: We record your interactions such as clicks, browsing, likes, and shares to analyze user needs and enhance our products and services.

4. Feedback

• Contact Information: When you submit inquiries or feedback, we may request your name and contact details to address your requests promptly. Refusal to provide this information might affect our response.

5. Operations and Security

• Device and Log Information: We may collect device details (model, operating system, browser version) to ensure the safety and stability of our products. Such information helps analyze application performance, identify potential risks, and improve user experience.

2. User Behavioral Restrictions

When using the Service, you must comply with applicable laws and regulations. You agree not to engage in the following prohibited behaviors:

1. Disseminating information that violates laws, public morals, or infringes upon others' rights.
2. Engaging in unauthorized commercial activities such as unsolicited advertising, marketing, or spam.
3. Reverse engineering, hacking, modifying, or attempting to circumvent the Service’s security measures.
4. Using automated scripts, bots, crawlers, or other tools to scrape, copy, tamper with, or attack the Service.

Violation of these rules may result in immediate suspension of service and potential legal action.

3. Sharing, Transferring, and Disclosing Personal Information

We strictly limit the sharing, transferring, and disclosing of personal information to the following scenarios:

1. With your explicit consent.
2. Where legally required or permitted by applicable law.

4. Storage and Protection of Personal Information

• Storage Location: Personal information collected is stored within the People's Republic of China. Should business needs require transferring data overseas, we will obtain your consent and implement security measures as required by law.
• Retention Period: Personal information is retained only as long as necessary. Upon service termination, your information will be deleted or anonymized.
• Information Security: We employ industry-standard security measures (e.g., encryption, access control) to protect your data from unauthorized access, disclosure, alteration, and destruction.

5. Confidentiality of User Data

We are committed to strictly protecting user data confidentiality. Except as explicitly stated in this Privacy Policy, we will not disclose user information to third parties without explicit consent. Internally, only essential personnel have access to user data, supported by rigorous internal control measures to ensure data security.

6. Your Rights

Under applicable privacy laws, you have the right to access, correct, delete, and withdraw consent for the use of your personal information. You may exercise these rights by contacting our privacy team.

7. Protection of Minors' Personal Information

Minors must use the Service under parental or guardian supervision. We take necessary steps to ensure minors' personal information is specially protected.

8. Policy Updates

We may periodically update this Privacy Policy and will promptly notify you of changes through public announcements or other suitable means. Major changes will require your explicit prior consent.

9. Contact Us

If you have questions regarding this Privacy Policy or wish to learn more about personal information protection, please contact us via:

• Email: support@video-ocean.com
• Postal Address:
  • Company Name: Beijing Luchen Technology Co., Ltd.
  • Address: Room 2017, 20th Floor, Block A, China Technology Exchange Building, Haidian District, Beijing